Get Started – Create a Shipment. Open an Account Open an Account. You always need to bring a valid proof of identity (ID card, passport or driving licence) when picking up your parcel. If it's more, the person receiving your parcel must be registered with customs. Examples: 1234567890 or JJD0099999999 Go to DHL Express Waybill Tracking Customer Service for Domestic and International Road Freight Transports and Pallets. With 3,000 DHL ServicePoints in the Netherlands, there's sure to be one near you. * Non-direct DHL service area will be covered by Sagawa express or other third party. The recipient of your parcel will receive a text message or e-mail if it has been delivered to a DHL ServicePoint. If you don't come pick up it, it'll be returned to the sender. A DHL account … Be aware that the recipient might have to pay import duties or taxes on the shipment. DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. That way, you're always up to date. … If you're sending a parcel with breakable goods, make sure that you properly secure fragile products for the journey. 10 digits numerical only; or starts with 000, JJD01, JJD00, JVGL or similar. Login to monitor shipments and send and receive notifications. See our rates and delivery times per country here. Now print your shipping label, stick it on the parcel, and you’re set to send. Even in most remote areas. Track my parcel with track and trace Follow the instructions given by the online store you purchased from and keep the proof of shipping you were e-mailed. You can easily get your shipment ready for sending online, and paying is simple and safe with iDEAL or credit card. Track with MyDHL+ My DHL Parcel is our all-in-one online shipping tool with which you can ship parcels in no time. Contact Customer Service or call 0900 222 21 20 (€ 1 per call) You are authorized to use this tracking system solely to track shipments tendered via DHL by, for, or to you. Ship Like a Pro. Sunday: Closed. Remember to take a valid identity card to the store. Our courier will leave a card in your mailbox stating the address where your parcel has been delivered. Occasionally, however, our service does not live up to the high standards that you’ve come to expect from us. Ship internationally with DHL Parcel from as little as €9. Your parcel may not be worth more than 1,000 yuan (approx. Products whose transport is legally prohibited in the country of origin, transit, or destination, Products that require special facilities, safety precautions, or permits, Products that can be considered offensive, such as pornography or goods that are politically sensitive, must be packaged correctly and the packaging may not be perceived as provocative. €5.75        Sending a parcel to a home address, + €1.00        Have a shipping label printed at a DHL ServicePoint Our Customer Service will be more than happy to calculate your rate and quickly make arrangements for your shipment. Please check your internet settings to update. The DHL Tracking page can provide up-to-date information on your shipment location. Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. Phone: ... Netherlands, The Phone: +31 20 316 03 50. Also ensure that you do not stick the label on the edges or the opening of the parcel, as it may prevent us from reading the barcode. Enter your details and the recipient's details and then pay with iDEAL or credit card. If you didn't receive a label after registering your parcel or if the label is not legible, please contact our customer service department for a new label. File a Complaint File a Complaint. A DHL Locker is a yellow wall with lockers. Most DHL Lockers are accessible 24 hours a day. DHL Head Office . Parcels sent with no extra insurance are reimbursed at €3.40 per kilogram, while parcels within the Benelux with the “Extra Assured” option (+€1.50) are insured to a value of €500. You can have your parcel delivered at home or to a DHL ServicePoint near you. €4.50        Sending a parcel to a DHL ServicePoint Call +1 317 554 5191; Customer Service Hours: 8am – 9pm Monday to Friday; Closed on Saturday, Sunday and Public Holidays; DHL eCommerce AUSTRIA. DHL Express welcomes your general inquiries, comments and suggestions. If your parcel is with your neighbor or at a DHL ServicePoint, the track and trace page will tell you the address. Parcels with an inherent defect which, because of their nature, can damage people, merchandise, or equipment. Saturday: 08:00 – 14:00. It's a simple and easy way for you to send and pick up parcels yourself. So why not bring your products to more people and earn more by sending and receiving your neighbors’ parcels? DHL Head Office . You are using an outdated web browser. Certain rules apply to the content of your parcel. If you are a customer in Austria expecting a shipment You will be notified if no one other than you can pick it up. To deliver a secure website we will no longer support this browser in the near future. You can also pick up your parcels from here rather than waiting at home for the delivery. Kim Van Assche ACS Sales Director Europe. Enjoy up to 10% off at any DHL Service Point. No matter where you decide to have your parcel delivered, we’ll always send you a message when it has arrived. ... Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. Salaries posted anonymously by DHL Express employees. For security reasons we do not ship the following items: Our couriers do their best to deliver your parcel in tip-top shape. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. You can also use our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers. All rights reserved. Nomination Title: DHL Finance Services Maastricht - Netherlands DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. Under certain conditions, some dangerous goods may be shipped in limited quantities. The key to our fast service. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Customer service. These are located in stores such as supermarkets and gas stations. Customer Services at DHL Express Recruitment Click on "send now," select the weight of your parcel (max. Take a valid ID when you go to collect your parcel. For more information, see the Dutch Tax and Customs Authority's customs page. No other use may be made of the tracking system and information without DHL's written consent. You can select a DHL ServicePoint, for example. Consumer . The parcel never arrived to the destination, because even if it sounds wierd DHL Netherlands is not the same company as DHL Czechia. 0031 88 0552 000. Customer service. ... DHL Netherlands | Contact Center. Follow your parcel abroad. They are secure and easy to use, and most are accessible 24/7. To deliver a secure website we will no longer support this browser in the near future. You can reach DHL Customer Service at +31 (0)88 – 0552 000. No other use may be made of the tracking system and information without DHL's written consent. If you’re not at home when we come to deliver, we try to deliver the parcel to your neighbor. You can send a parcel within the Netherlands from as little as €3.95. Damaged or missing shipments Please check your internet settings to update. Most DHL Lockers are accessible 24 hours a day. DHL Aviation. If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department: For Time Definite:+31 (0) 88 - 0552 000 Opening hours: DHL Logistics Consulting Find Out More About DHL Logistics Consulting. Finally make sure that you close the parcel with plenty of tape and remove old shipping labels. If you haven’t picked up the parcel after seven days, it will be returned to the sender. DHL eCommerce US Customer Service. If you're shipping to a country with customs clearance, our online shipping service My DHL Parcel will automatically ask you to fill out the relevant information. Skip to content Skip to service links: contact, tools, help, the group Skip to search Skip to main navigation Skip to sub navigation Skip to Footer with links to masthead, print, email a friend and disclaimer You can select from the following options and services: €3.95        Sending a mailbox parcel to a home address Our Customer Service Opening hours are. Alibaba.com offers 1,150 dhl from china to netherlands products. These are located in stores such as supermarkets and gas stations and have long opening hours. Illegal goods such as counterfeit products. FAQ, Tips and Advice. Apply for Customer Service Trafficer Amersfoort en Arnhem job with DHL Express Recruitment in Arnhem, Gelderland, Netherlands. Would you like to use optional services such as shipment insurance, pre 9:00 or pre 12:00 delivery or delivery on a Saturday? Choose packaging of a similar size and fill any empty spaces. It's becoming easier and easier to send and pick up parcels. You are using an outdated web browser. Sometimes these shipments are insured and a the recipient’s signature is needed. You can also use our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers. Does your parcel cross our border? In most cases someone other than the intended recipient can collect it as well, but only if they bring a valid ID. Delivery times to other countries depend on the destination. Send Email. Due to the coronavirus your shipment may take longer to reach it's destination. DHL understands the world. Easily trace your parcel with the shipping number that you received from us or the online store where you placed your order. Follow it every step of it’s journey with our international track en trace. If you ship more than 10 parcels per day, ask us for a rate quote. Express Customer Service FAQs DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. Most of our parcelstations can be accessed any time of the day or night. They'll tell you about the different options. It's a simple and easy way for you to send and pick up parcels yourself. 2020 DHL Parcel Benelux. CALL DHL(1 800-CALL DHL) Our Social Customer Care Team is here to help you. Customer Service Opening Hours . We have an extensive network within the Netherlands with fifteen massive terminals and 140 DHL CityHubs spread throughout the country. It's a simple and easy way for you to send and pick up parcels yourself. E-mail: renilde.adriaensens@dhl.com. Nomination Category: Customer Service & Call Center Awards Team Categories Nomination Sub Category: Customer Service Complaints Team of the Year - All Other Industries. Within the Netherlands, your shipments will be delivered the next day and with track and trace you always know exactly where your package is. Chat. For more information contact your account manager. Go to track and trace on this website and pinpoint the location of your parcel. In the Netherlands we also deliver on Saturdays. We'll notify you immediately if your parcel won't fit in a locker and will take it to the nearest DHL store. DHL Express. This service comes as standard with each type of parcel shipped with DHL, except international mailbox parcels. If the neighbors are not at home either, we’ll leave a delivery code on the back of the "missed delivery" card. Learn About Student Discount: One Solution, Many Benefits MyDHL+ makes it easier than ever to ship online, get quotes, schedule pickups, find locations, track shipments and more! DHL Express is the most international company in the world. Contact DH Express. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Customer Service and Support Customer Service and Support. ... Renilde Adriaensens ACS SALES BRU office. * DHL SERVICE POINT except for DHL Service Center is closed from 27/4/2020 12:00 to 6/5/2020. Our Customer Service will be more than happy to calculate your rate and quickly make arrangements for your shipment. Belgium, Luxembourg, Netherlands, The Phone: +32 2 711 7461. Customer Services at DHL Express Recruitment Customer Services at DHL Express Recruitment We're there to help as soon as we can. A free inside look at DHL Express salary trends based on 938 salaries wages for 430 jobs at DHL Express. €120). Watch how your package travels with DHL and learn how we can help you with each step of the journey. You can also lend a hand by smartly packing the contents. Check your local ServicePoint's opening hours on our DHL ServicePoint Locator. Despite our high standards for quality, something does sometimes go wrong when shipping large numbers of parcels from A to B every single day. Follow your parcel abroad Send us your questions on Twitter: @DHLUSHelp. And from €9 we’ll deliver it across the border. + €1.50        Sending a parcel with Extra Assured (within the Netherlands insured to €500) A company that pioneered cross border express shipping in 1969 and now operates in more than 220 countries and territories worldwide. These are located in stores such as supermarkets and gas stations and have long opening hours. Contact us here at DHL and we will be happy to answer any of your Sales, Customer Service or General enquiries They may ask DHL to investigate your case. 2020 DHL Parcel Benelux. Your parcel may weigh no more than 20 kg with minimum dimensions of 11 x 15 x 3,5 cm (L W H) and maximum dimensions of 80 x 50 x 35 cm (L W H). The DHL Tracking page can provide up-to-date information on your shipment location. ... Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. Customer Services at DHL Express Recruitment Track DHL Express shipments, view delivery status and proof of delivery. You can send and collect parcels at one of our more than 3,000 ServicePoints. Apply for Customer Service Key Accounts Amersfoort job with DHL Express Recruitment in Amersfoort, Utrecht, Netherlands. + €3.00        Parcels between 10 kg and 20 kg. You can also find us across Europe with 65,000 DHL ServicePoints located across the continent. * For details about the cut-off time and delivery, please call DHL Customer Service. If your parcel is damaged or lost in transit, please contact customer service. Our DHL Lockers are just one example of this trend – secure, easy to use, and nearly always available. The weight and destination determine the price. What happens if I have my parcel delivered to a DHL Locker? Contact DHL Express. How does the recipient know that my parcel has been delivered to a DHL point? Customer Service Opening Hours . ... which could be an online store's customer service department. Can someone other than me collect the parcel from the DHL ServicePoint? If you are a customer in United States expecting a shipment. You can reach DHL Customer Service at +31 (0)88 – 0552 000. dhl_express_nl_service_guide_2021.pdf All rights reserved, Pinpoint your parcel with track and trace, Packaging: this is how you should handle it, Delivery times depends on the destination, Dutch Tax and Customs Authority's customs, Art, antiques, and precious stones and precious metals, Money, coins, debit cards and credit cards, SIM cards, securities, and valuable documents such as passports, Food products, unless they have been packed well and shipped unconditioned, Human organs and human remains, including ashes, Animals (including insects), parts of animals and hunting trophies. If you have any general enquiries, or would like more information about DHL, we're there for you. Within the Netherlands, your shipments will be delivered the next day and with track and trace you always know exactly where your package is. A wide variety of dhl from china to netherlands options are available to you, such as material, shipment type. No label or an incorrect label You can also have the label printed at a DHL ServicePoint for €1 when you drop it off for shipment. DHL ServicePoints have long opening hours, and most of our parcelstations are available 24/7. ACS Customer Service E-mail: acstrace1.eu@dhl.com. After payment you’ll be sent the shipping label and a completed customs form by e-mail. Contact Press Careers General Inquiries FAQs. We'll notify you once your parcel arrives. A DHL Locker is a yellow wall with lockers. DHL Business Support Center Pre and Post-sales Customer Service Support. Get international shipping advice, customs advice, MyDHL+ support, find FAQs and contact DHL Express. VISIT THE DHL EXPRESS WEBSITE For assistance 24 hours a day, please use our self-serve applications for rate quotes, scheduling a … Sign the form and stick it on your parcel in a visible place. Contact Customer Service or call 0900 222 21 20 (€ 1 per call) You are authorized to use this tracking system solely to track shipments tendered via DHL by, for, or to you. That way, you decide when to send your parcel. Dangerous goods (chemicals, paint, batteries, perfume etc.). Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. CUSTOMER SERVICES TERMINAL DE CARGA S/N VITORIA 01196 FORONDA Phone: +34 945126290. CUSTOMER SERVICE. A company that pioneered cross border express shipping in 1969 and now operates in more than 220 countries and territories worldwide. €4.50 Sending a parcel to a DHL ServicePoint €5.75 Sending a parcel to a home address + €1.00 Have a shipping label printed at a DHL ServicePoint + €1.50 Sending a parcel with Extra Assured (within the Netherlands insured to €500) + €3.00 Parcels between 10 kg and 20 kg You can also choose to have your parcel sent to one of our DHL Lockers, which are easy to identify with their bright yellow wall of self-service lockers.